Frequently Asked Questions

Q. Why do I need Adobe Reader to view New Church Vineyard(TM) documents?
A. New Church Vineyard^TM  files are in PDF format which allows for easy printing of documents.
To view PDF files you need Adobe Reader installed on your computer.

Q. Windows doesn't know what program to use to open PDF documents. What program should I use?
A. You need to install or upgrade Adobe Acrobat Reader. For the latest version go to www.adobe.com.

Q. Why don't the documents appear? I get a window but no document comes up.
A. There may be a problem with Adobe Reader, please install or reinstall the latest version of Adobe Acrobat Reader from www.adobe.com.

Q. Adobe Reader 7.0 opens Vineyard documents, but they then immediately close.
A. Try upgrading to Adobe Acrobat Reader 7.0.1

Q. Why can't I see the toolbar/search bar in Vineyard? Why can't I see the whole Vineyard window?
A. Depending on the size of your monitor, you may have trouble seeing the full Vineyard window and toolbars.
Try adjusting to a higher Screen Resolution for your monitor.

Q. When I tried to print a document, it didn't print correctly (words run together/didn't print at all/part of the page cropped off). How do I fix this?
A. Unexpected results in printing are usually a result of a problem located somewhere between the Adobe software and your printer drivers. In the printer dialogue, please make sure that "shrink to fit page" and "auto-rotate" are checked or selected. If you have further difficulty in printing please contact us at vineyard@newchurch.org.

Q. Links from site map don't go to specific sections of the User Manual. They take me to first page of manual only.
A. Links will not work if the preferences are set to open PDF documents outside the browser. Your options include

1) Open the User Manual and navigate from the table of contents
2) Use the bookmarks (open tab at the left side of the PDF window) to navigate OR
3) Change your Acrobat Reader preferences so that PDF documents open inside your browser.

For additional support, contact us at vineyard@NewChurch.org or look online at www.NewChurchEducation.org .

Q. Why are people in Africa, South America, Europe, and North America using New Church Vineyard^TM Collection?
A. It is a cost efficient way to have access to a variety of resources without importing volumes of Sunday School lessons, religion project ideas, etc. Many people find it especially helpful when planning Sunday School lessons. Others use it for religious education in a school or at home because there are materials on a variety of topics and for a variety of age levels.

Q. How do I print a document from Vineyard on A4 paper?
A. Most of the documents for Vineyard are formatted for American 8 1/2" x 11" paper, but you should be able to print on A4 paper by selecting "page scaling" or "shrink to fit page" from your printer dialogue. Please see your user manual for further directions on international printing.

Q. How are the Vineyard Magazine website and the Vineyard Collection different?

A. Vineyard Magazine

This is an online family magazine that offers inspirational quotes from the Word, prayers and sermons, projects, spiritual tasks, journal ideas, songs, and Sunday School lessons.

Every month brings a new focus with a different topic and array of resources. This thematic approach helps people dive into a topic, exploring it in a variety of ways and then move onto another topic the next month.

For those with a voracious appetite for spiritual enrichment (or who are looking for resources on a specific story in the Word or spiritual concept like life after death), the previous issues are available as well as the current one.

The Vineyard Magazine is available free of charge

Vineyard Collection

This is a database of resources for religious education on a CD-ROM. These resources are arranged by category or type of resource - projects, coloring pages, songs, Sunday School, curriculum for religion classes, etc.

These resources can also be accessed by reference, age level, topic, or by looking up a specific word or phrase so it easy to find what you need. The CD-ROM offers many more resources for use in the home, Sunday School, etc. than the Vineyard Magazine.

The Vineyard Collection is available for $40 USD.

Q. Does the Vineyard Collection CD-ROM just have resources that are already available for free on the internet?
A. No. There are many, many resources that are only available on the CD-ROM. At the same time, there are other religion projects and Sunday School lessons that have been created since this edition of the New Church Vineyard^TM Collection was produced. Most of these are only available through Vineyard Magazine.